AMERICAN EAGLE OUTFITTERS
AE may have some cute clothes and my girls love the store but I am done with them. Their online site could be the worst ever. I placed an order at Thanksgiving time with them for the things I needed for Christmas which included 2 pair of boots for Lindsey and Alex. They supposedly had trouble verifying my address to my credit card. I don't know why because it has been the same for a while. I waited for my order. No order. I was way too patient and finally called on Dec 9th and was told it had been cancelled. The new sales person was really nice, reordered for me and promised 2 day shipping. At this point two shirts were no longer available but the boots were still on. Whew! I waited 6 days and then called again. Lo and behold they needed to verify my address again but this time had never even notified me there was a problem. The very nice sales person had written my name as Pam Lorg instead of Pam Iorg. I recieved notice today that my order is coming. 2 out of 8 things. No boots. Talk about feeling frustrated. Word to the wise: don't ever order online from AE unless you have plenty of time and don't really want something. (Sorry Lindsey and Alex).